How long does a repair take?
A lot of everyday repairs, such as screens and batteries, are done the same day when the part is in stock. Repairs that need a part ordered or more diagnosis take longer, and we give you a timeline before we start.
Will you keep me updated?
Our Track Order page shows where your repair stands at any time, and we contact you if we need your approval or anything changes.
Is my device data safe?
We only touch what the repair requires and we keep your data private. We still recommend backing up your device before any repair, and signing out of sensitive accounts if you can.
I have a busy schedule. Can you work around it?
Booking online is open any time. Pick the time that suits you. Our opening hours are on our locations page, or just give us a call.
Is your repair work guaranteed?
We offer a warranty on qualifying repairs. Ask us about the current warranty terms for your repair when you request a quote or drop off your device.
Can I speak to a real person?
Yes. You can always reach a real person. Call or message us during opening hours with prices, availability, or the status of a repair.
Will my data be erased?
No, we do not. We leave your data exactly as we find it. If a software reset is ever needed, we check with you before doing it. We still suggest a backup before any repair.